Thank you for the chairs. We are very happy with them, They are attractive, practical and most importantly comfortable!
Although, there were a few issues with delivery, Ro and Will were quick to remedy the situation and always provided a friendly and warm service. All feedback was listened to and alternative solutions were offered and delivered.
I first came across Band International when I was CEO for Spaceworks in 1992. With a background in hire, I was looking for products which were usable and readily available for the hire fleet; products which stood up to the test of time. Band wedding chairs were worth paying more for because they did that. A product such as the banqueting chair is too expensive to replace every year and that is the problem that many people who have bought elsewhere currently face. The Band event chair is incredibly suited to the rental industry thanks to its sheer durability and usability. We were able to repair and service the chairs throughout the years and, until the day I sold the business in 2008, we still had a huge quantity of the original chairs that we bought in 1992.
Band wedding and banqueting chairs are made to a standard which mean they always worked together. They ALWAYS stacked together whether they were 17 years old or new; different chair models were interchangeable; the same seatpads could be used on all seats etc.
With regards to the service Will has provided, I have always received the goods when I was told I would get them and there were never any quality issues. If there happened to be any shortages or damages, these were rectified immediately. Will was receptive to our needs and brought any new ideas we had to fruition, developing bespoke products for us.
We have been buying Band chairs for 9 years now and are really pleased with them. They are the best – everyone says so. We have had particular success with the Camelot® limewash chair which is very popular with our clients and requires virtually no maintenance or repair. We really value the relationship that Band International have built with us and they have always taken the time to come out and see us.
We are quite often asked if large people are OK to sit on the chairs so when one of our customers decided to put the chair to the test, we were very pleased to discover that it could take the weight of 7 people (8 were too many!).
Last year we had a problem and required more Cheltenham® Gilt Chairs. We bought them from a different Company. They were truly awful! Thankfully we found BAND INTERNATIONAL and they came to see us along with a sample and we were thrilled with what we saw! Granted the Chair is a lot of money, but honestly the Quality is Priceless. And in life you get what you pay for!
(And the other Chairs from the other Company came in handy during the cold weather this winter!!)
Our brides and grooms are looking for something better than a standard wedding chair. They introduced us to their phantom range which are smart and contemporary chairs, yet classical looking and fit perfectly within our venue. The phantom banquo chairs have added to the ‘wow factor’ that is so vital to us. Both Will and Maggie were delightful and extremely helpful to deal with and we couldn’t recommend them – or their chairs – more highly!
I have been buying banqueting chairs from Band International for 10 years now and, if I had more room, would continue to buy more! I have been hiring the chairs out successfully since I bought them and have been impressed with the speed with which Band has been able to provide the chairs. If I have needed something in a hurry, Will has always pulled something out of the bag. And he got me some nice chairs for my kitchen as well, which we tossed a coin for … and I won!
When we took on the task of refurbishing Nonsuch Mansion, getting the right quality and style of event furniture was a high priority. Every good event manager knows that the wrong chairs can instantly ruin the impact of a prestigious venue, after all they’re what dinner guests spend most of their time with!
We had been told by several trusted industry sources that Band are “the best in the business” and it was clear from our first phone conversation with Ro that their reputation is well deserved.
They have a great product, far superior to the poor quality imitations that we were shown by other companies. Will and Ro are true experts in their field and very easy to do business with. But most importantly they delivered on time, on budget and on spec, personally checking every element to ensure we were 100% satisfied. Our experience as a customer means that Nonsuch Mansion will never buy wedding chairs from anyone else.
I happily and whole heartedly recommend them.